FA&Q for Air Tickets
Card Information Input, To make the payment, you will input the
What if need to cancel or change my itinerary?
Can I get the package refunded if I cancel my trip after issuing the package?
FA&Q for Visa Service
Which payment methods do you accept? Which payment methods do you accept?
FA&Q for Travel Insurance
I just received my ticket and there is a problem with it. What should I do?
Please contact the customer service team immediately. If your flight is less than 48 hours from the time that you receive the ticket, please contact a customer service representative directly by phone at +84 4 3828 0702 of Hanoi Office, or +84 8 3827 9170 of HCMC Office. If the flight is more than 48 hours from the time that you receive the ticket, please contact us by phone or email at info@ivivu.com .